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Technical support

August 17, 2025

Support of Octoglass products

Any consumer of Octoglass products has the right to contact the manufacturer for help or clarification on a particular issue. You can send an appeal using any of the available methods. However, if the Octoglass product was purchased from an Octoglass dealer, it is recommended that you contact the dealer first to resolve the issue. When contacting Octoglass, please provide the following information: serial numbers of the products with which you have any questions, payment documents confirming the legitimate purchase of our products.

Additional materials

Below you will find additional information regarding Octoglass products.

KDS-1 controller manual

This controller has two channels and two electrochromic glasses can be connected to it at once. The controller is designed for use in stationary environments, such as a laboratory or an exhibition stand.

Download manual for KDS-1 (rus only)

KDS-2 family (KDS-2, KDS-2 Mini, KDS-2 Nano) controllers manuals

KDS-2, KDS-2 Mini and KDS-2 Nano controllers are the main Octoglass controllers for installation on all means of transport. These controllers can be used in all climatic zones.

Download instructions for KDS-2, KDS-2 Mini and KDS-2 Nano for version 2.51 and older (rus)

Download manual for firmware flashing and configuration of KDS-2 Family controllers (rus)

Download windows app 0.1.5 for KDS-2 family controllers configuration starting 2.42 firmware and above under Windows (rus)